TOPLESS!!!! HELP!!!

[Native Vail Gal]

I knew that would get your attention! :ROTF:

So, now that my pole is topless, I need help. I've been calling around to ski shops and e-mailed the only place I could find to contact K2 from their website. The pole is FINE! Doesn't need a new grip! Just the top part of the pole (the chrome thing....that is attached to the wrist strap!)

My Poles are the K2 6 Karat Poles in black! Anyone have any idea on where I can get this thing....or who I can call that actually can help me? It's tough skiing with a topless pole with no wrist stap! :(

HELP!!! I'm tired of being topless....and I'm going to be skiing in a couple of days!!!!!!!! :D

 

[Native Vail Gal]

No ideas???????

 

[Solincia]

Buy a new pole maybe???

 

[Native Vail Gal]

Yeah. I may do that. But these poles were 100.00 poles! I love them! They have leather grips with embroidery on them. So, they should help me to fix the problem....don't you think?

Thanks for your help!

 

[Kiragirl]

how old are they, can you return them/exchange them?

 

[Native Vail Gal]

I got them I think when I got my skis, so December 2005. I think that's too late, but they really shouldn't fall apart like that!

 

[num]

Call K2 customer service 800-985-2189.

 

[Native Vail Gal]

NUM!!!! YOU ROCK!!!!! THAT'S WHAT I COULDN'T FIND!!!!!!!! THANK YOU THANK YOU THANK YOU!!!!!!!!!

 

[num]

No problem, and thank you for giving me a chance to use this smilie

 

[Native Vail Gal]

Ok. Num is my new HERO!!!!
I just called K2 and they are sending me the parts FOR FREE!!!!!!

They said they could't guarantee they would match perfectly, but I'm hopeful that they don't! That would make it SO MUCH MORE NVG!!!!

Num!!!!!! I owe you BIG TIME! Thank you for your help!

 

[Swamp Dog]

I think we need pictures of these poles....

 

[Native Vail Gal]

Picture can be found in this TR!

https://www.theskidiva.com/forums/showthread.php?t=3682

 

[Solincia]

Now THAT is customer service! I happy that I bought k2, and I'm probably about to buy another pair of K2 for the dbf... happy to know they have excellant cs!

 

[Swamp Dog]

ahhhhhh.........I hadn't read that thread yet. Thanks for the link! Man, looks like a great time, even tho your pole is topless!

 

[Native Vail Gal]

Now THAT is customer service! I happy that I bought k2, and I'm probably about to buy another pair of K2 for the dbf... happy to know they have excellant cs!

Just ask to speak to Doug S.!!!! He's the best! Tell him Kelly sent ya'!!!!!!

 

[Solincia]

HAHA.. love typos... and you quoted it... "I happy" is supposed to be "I'm happy"... sheesh, I think to fast for my typing, and I type fast!

 

[Native Vail Gal]

HAHA.. love typos... and you quoted it... "I happy" is supposed to be "I'm happy"... sheesh, I think to fast for my typing, and I type fast!

What's wrong with "I Happy!"?

 

[volklgirl]

Although I'm not a big fan of their skis, I have to admit that K2s customer service is outstanding. I had to call them when the toe clip on hubby's snowblade was broken by DS. They shipped the parts to me free of charge as well....and very, very quickly!

 

[Native Vail Gal]

I am no longer TOPLESS!! :cheer:

Mr. NVG Fixed the tops with the "Parts" that K2 sent to us. They didn't have the same one, but they sent a brown suede wrist handle. It's PERFECTLY NVG!!!! I do love my poles! :D

 

[NannyMin]

:cheer: Yeah!