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Swix Gear Bag

SnowHot

Ski Diva Extraordinaire
I got a Swix Luggage set when I attended the Wine Women and Wax event at Brick Wheels two years ago. Needless to say, I've used the set a LOT!!!

After the trip to Abasin, I realized I had a tiny tear in the seem of the main gear bag, but had forgotten about it. When getting my stuff out a few weeks ago, I remembered it and found that it was a bit larger than I had thought.
I asked the folks at Brick Wheels about a source to repair it, but they offered to send it to Swix to see what they would do.

I got a call Monday that my bag was in(only 1 1/2 weeks!!).
Went to pick up the bag yesterday, and found a brand new 2009 Swix Gear Bag!
Wow, That's Service!!!
Thanks to Brick Wheels for sending it in, and Swix for coming through with a great warranty!
 

Severine

Ski Diva Extraordinaire
That is fantastic customer service, both from the shop and Swix. Way to go!
 

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