For six years I had a commuting relationship with Mr. Serafina - I was in Madison, WI and he was out in Western MA. All connections went through O'Hare, and most trips featured Logan. I consider myself a veteran of overtaxed, nightmarish airports in areas prone to weather foul enough to ground all flights. It is true about US customs treating everyone (not just foreign nationals) like criminals. Makes it such a joy to come home again. But the airport immigration checkpoints are a cake-walk compared to crossing the Canadian border in a car, especially if you look like you're educated and affluent. We get harassed every. single. time by the Candian guards - and we've been told that this is retaliation for the amount of grief dished up to Canadian nationals by the US guards, and that they pick educated and affluent people because we're the most likely to write letters complaining to our Congressmen, and that activity though Congress is the most effective way to stop the Canadians from getting harassed. Don't you just love the thinking of professional diplomats?
One of the things I liked best about Schipol was that I was NOT harassed by any official. Everyone had the sanest possible attitude. Also, that airport is very well marked for people trying to make their way through it. I speak and read French, and I still get lost in DeGaulle, Clearly, I speak and read English, but can't ever find my way around Heathrow because there aren't signs. My Dutch is limited to "Dank u wel" and I had no trouble at all getting around Schipol. Or anywhere else in the Netherlands, for that matter, although I do have some Choice Remarks involving the booking of international trains out of Centraal Station.