Had a very good time actually going to Big SNOW. Would definitely go again if I lived within a couple hours drive. Going first thing in the morning on a weekend or the early afternoon session on a weekday is best for the same reason that making first chair at a ski resort makes sense. That's when there is better snow on groomers and fewer people.
DD's BF was on skis for the very first time. He ended up with essentially a private lesson for 45 min, for no extra charge. He seemed to like sliding on snow pretty well. Found that it was better for him to have poles to move around on the flat sections, like getting on/off the magic carpet. Once he was working with the instructor, he didn't fall at all. It's certainly a good way to see if someone has the potential to like learning to ski. Being able to get a rental package that includes a ski jacket and snow pants meant it took less planning effort than taking him to a ski hill. All we had to make sure he had was a pair of warm gloves and socks that were long enough.
The instructor was good. He said with full staffing, the idea is to have 8 instructors around. Two hanging at the top, two for the bunny slope, and two for the teaching area with the banked turns feature. Having a couple extra instructors means there are always six even when someone is taking a break.
A 2-hour session at Big SNOW is more than enough for a never-ever. In some ways better than a 4-hour session (available at my home mountain), because that's short enough to avoid getting too tired or starting to have issues in rental ski boots.
When you get the complete package that includes outerwear and gear, after scanning in at the door to the slopes someone brings out skis/board here
We missed this sign on the way after we got the skis. There was a man in a blue Big SNOW jacket who helped BF to click into his bindings.
The teaching area is access by a magic carpet (along the orange fence). The banked turns "trail" is behind the black fencing.